Refund policy

All Hemlock items are previously loved! We do our very best to accurately note the condition, size, and character of our products, as noted in text and photos.

Due to the nature of these items, we do not offer refunds. Please carefully review the provided product information. 

All of our items are insured during shipping, so if you believe your item was damaged on its journey, please let us know. If you have any questions about our return policy or encounter issues with shipping, please reach out to us at support@hemlockmaine.com. We know our products quite well and are always happy to help!